BPO Plus Oman is hiring talented professionals across customer service, telecommunications sales, insurance operations, administration, auditing, and call center management. If you are looking for jobs in Oman and career opportunities with a growing business process outsourcing and customer solutions company, explore the latest vacancies below.
Available Jobs at BPO Plus Oman
Job: Call Center Supervisor
The Call Center Supervisor is responsible for leading customer service teams, monitoring performance, and ensuring service excellence while achieving operational KPIs and service level agreements (SLAs).
Key Responsibilities
- Supervise and support call center agents.
- Monitor productivity, performance metrics, KPIs, and SLA compliance.
- Handle escalated customer inquiries and complaints.
- Conduct coaching sessions, training programs, and performance evaluations.
- Ensure adherence to company policies and service standards.
- Prepare performance reports and management dashboards.
Job: Studio Coordinator & Administrative Assistant
The Studio Coordinator & Administrative Assistant supports daily studio operations, customer service activities, and administrative functions while ensuring efficient workflow management.
Key Responsibilities
- Provide excellent customer service to visitors and clients.
- Assist with bookings, sales activities, and customer inquiries.
- Handle administrative tasks, documentation, and record keeping.
- Prepare reports and spreadsheets using Microsoft Excel.
- Support basic accounting and bookkeeping activities.
- Coordinate daily operational requirements.
Job: Insurance Operations Coordinator
The Insurance Operations Coordinator serves as the key link between banking and insurance stakeholders while ensuring smooth insurance processing and compliance.
Key Responsibilities
- Act as the primary coordination point between the bank and insurance company.
- Review insurance applications for completeness and accuracy.
- Verify required documentation before submission to reinsurance providers.
- Coordinate reconciliation-related inquiries between stakeholders.
- Ensure compliance with operational and regulatory requirements.
Job: Customer Relationship Executive – Fintech (Bengali Speaking Preferred)
The Customer Relationship Executive supports customers using digital financial services, ensuring smooth onboarding, customer satisfaction, and retention.
Key Responsibilities
- Manage inbound and outbound customer communications via calls, chats, and email.
- Assist customers with onboarding, KYC verification, app registration, and transactions.
- Educate users about digital payments, e-wallets, and remittance services.
- Resolve customer issues and complaints efficiently.
- Conduct follow-ups to improve customer retention and satisfaction.
- Maintain accurate CRM records and activity logs.
Job: Internal Auditor (Omani Nationals)
The Internal Auditor is responsible for evaluating operational, financial, and compliance controls while identifying risks and recommending process improvements.
Key Responsibilities
- Plan and execute internal audit assignments.
- Assess financial, operational, and compliance risks.
- Identify control weaknesses and recommend corrective actions.
- Prepare detailed audit reports for management.
- Monitor implementation of audit recommendations.
- Support governance and compliance initiatives.
Job: B2B Direct Sales Executive – Telecom (Muscat) – Omani Nationals
The B2B Direct Sales Executive is responsible for developing new business opportunities and promoting telecommunications products and services to corporate clients in Muscat.
Key Responsibilities
- Generate and develop new B2B sales opportunities.
- Promote telecom products and business solutions.
- Conduct client meetings, presentations, and product demonstrations.
- Build long-term relationships with corporate customers.
- Negotiate commercial agreements and close sales deals.
- Achieve monthly sales targets and KPIs.
Job: B2B Direct Sales Executive – Telecom (Salalah) – Omani Nationals
This role focuses on driving business growth by acquiring new corporate customers and expanding telecom service sales in the Salalah market.
Key Responsibilities
- Identify and develop new business opportunities.
- Promote telecom products and enterprise solutions.
- Conduct sales presentations and client meetings.
- Build strong customer relationships.
- Negotiate contracts and close sales opportunities.
- Maintain sales pipelines and market intelligence reports.
- Achieve revenue targets and performance objectives.
Benefits of Working at BPO Plus
BPO Plus offers a dynamic and professional work environment focused on customer excellence, innovation, and employee growth. Team members benefit from exposure to diverse industries including telecommunications, financial services, customer experience management, and business operations. The company also provides opportunities for career development, skill enhancement, and long-term professional growth.
If you do not find the right job, you can check out the available jobs in Oman today.
📋 How to Apply for BPO PLUS Jobs in Oman
Looking for job opportunities in Oman? Join BPO PLUS and build your career in the outsourcing and customer service industry. You can apply for available positions through the official job page or send your CV directly to the HR department via email.
💡 Use a clear subject line such as “Job Application – Position Title” and attach your CV in PDF format
Tips for Applying to Jobs in Oman:
- Highlight relevant experience in customer service, sales, or finance.
- Emphasize communication, teamwork, and problem-solving skills.
- Include measurable achievements such as sales targets or performance improvements.
Frequently Asked Questions:
- What jobs are available at BPO Plus Oman?
Customer service, marketing, accounting, and business development roles. - Is experience required?
Yes, requirements vary depending on the position. - How can I apply for BPO Plus jobs in Oman?
You can apply through the company’s official channels or job portals.
